Refund policy

 

7-Day Refund Policy

We want you to be completely satisfied with your purchase. If you are not, for any reason, we offer a 7-day refund policy. Please read the following guidelines for a smooth refund process:

Conditions for Refund:

  1. Timeframe: You have 7 days from the date of delivery to request a refund.

  2. Item Condition: The returned item must be unused and in its original condition, including the original packaging.

  3. Return Shipping: The cost of return shipping is the responsibility of the buyer, unless the return is due to an error on our part or a defective product.

  4. Refund Process: To initiate a refund, please contact our customer service team to request a Return Authorization (RA) number. This number must be clearly marked on the return package.

  5. Product Images: Along with your refund request, please attach clear images of the product you are returning. These images will help us process your refund more efficiently.

  6. Refund Amount: Once we receive and inspect the returned item and the accompanying images, we will process a refund to the original payment method.

  7. Exclusions: Please note that certain items, such as personalized or hygiene-sensitive products, may not be eligible for a refund. Contact our customer service for additional information on specific product categories.

Damaged or Defective Items: If you receive damaged or defective items, please contact us immediately with images of the damaged or defective product so that we can provide a solution.

We aim to ensure your shopping experience with us is worry-free and enjoyable. If you have any further questions about our refund policy or need assistance with a return, please don't hesitate to reach out to our customer service team.

Thank you for shopping with us.

Sincerely,

Rapid-Response Gear

 

(If you want to withdraw from the contract, please fill out this form and send it back.)

  • To Email Address: makeitquickshop@gmail.com :

  • I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/ the provision of the following services ()

  • Ordered on ()/ received on ()

  • Name of the consumer(s)

  • Address of the consumer(s)

  • Picture material + video material of the received/damaged product

  • Signature of the consumer(s) (only in the case of a communication on paper) - Date

(*) Strike out what is not applicable.